Where do you deliver?
We deliver Australia-wide.
How much does the delivery cost?
We deliver by express post for a flat fee of just $10 for the “Little Something” range and $15 for the “Little Boxes” range.
When do you deliver?
Deliveries are made Monday to Friday (9am – 5pm). If you order before 2pm (AEST) it will be delivered the following weekday (Monday to Friday). Please note: deliveries to the Northern Territory or areas outside the Perth CBD may take longer.
Who delivers the boxes?
Australia Post delivers the majority of our boxes. We also send you a tracking number when your box has been shipped.
What happens if no one is home to receive the box?
If the recipient is not at home, we instruct Australia Post to leave the package safely at their front door or workplace. If they are unable to leave it safely e.g. there is a security door or fence, Australia Post will leave a card in the mail box for parcel pick up at the nearest post office. If the address is wrong or the package is not accepted by the recipient for various reasons, the package will be returned to Little Boxes and re-delivery fees will apply.
What time must a next-day delivery order be placed by?
Orders for next day delivery must be placed by 2pm AEST, apart from Monday deliveries where orders must be placed by Friday 2pm AEST.
Can I choose my own items in the box?
Each box has been created as its own product so we are not able to mix and match between boxes. If you would like a bespoke order for 10 or more boxes please see our bespoke box offering.
Can I order two boxes in one order?
Yes you can.
Refunds & returns
In the unlikely event that there is a problem with your order, it is not delivered as specified on the delivery form, or if any unexpected issues arise which are the fault of Little Boxes, we will refund your purchase in full.
If incorrect information is submitted on an order form, we will work with the sender to achieve the best possible outcome.
We aim to deliver a superior customer service experience. If you believe this has not been achieved, please let us know and provide us with feedback.